Certified Professional in Healthcare Quality

The CPHQ program strengthens your ability to measure, analyze, and improve healthcare quality through data-based decision-making. You’ll develop practical skills in performance measurement, statistical analysis, root cause identification, and process improvement tools such as Lean and Six Sigma. These capabilities enable you to interpret data, identify inefficiencies, and design effective improvement initiatives within clinical and operational settings.

Yes. Patient safety and risk management form a core part of the CPHQ curriculum. You’ll learn how to apply risk assessment, incident reporting, and failure mode analysis (FMEA) techniques to detect and mitigate risks proactively. The training ensures you can implement a structured risk management approach that enhances patient safety and organizational reliability.

Absolutely. The program includes practical exercises and case studies using real-world healthcare scenarios and sample datasets. You’ll practice analyzing key quality indicators like infection rates, patient satisfaction, and readmission trends — gaining the confidence to manage, interpret, and report healthcare data accurately.

This program prepares professionals to align hospital quality systems with international accreditation standards such as JCIA, NABH, and ISO. You’ll learn to monitor compliance indicators, prepare audit documentation, and use data analytics to demonstrate adherence to healthcare quality and patient safety requirements. These skills are essential for quality departments and accreditation teams.

Upon completion, you’ll be qualified for roles such as Quality Improvement Specialist, Patient Safety Officer, Clinical Auditor, or Healthcare Performance Analyst. The program equips you with both conceptual and analytical expertise to lead data-driven quality initiatives, manage performance dashboards, and contribute to achieving high standards of patient care and organizational excellence.